FIRST DUBAI's extensive range of services ensures that every aspect of the real estate market is taken care of with utmost efficiency and promptness. From the initial research to study the financial viability of a project to the final hand-over of finished project to the client, our dedicated and experienced team is ready at hand to handle each phase of a venture with competence, thoroughness and speed. FIRST DUBAI's services include research, evaluation, brokerage and development, as well as management of portfolios, projects, property and marketing.
Property & Facility Management:
With the staggering boom in the real estate sector, investors have come to build large portfolios of properties spread throughout the region with different terms and conditions and under different usages. This has raised difficulties for investors to follow up with all of these properties in terms of legal issues, collection and others. In this area, First Dubai acts on behalf of the owners to carry out different services such as legal registration, governmental follow up, rental collection, contracting and others. In return, First Dubai charges a fee as a percentage of the value of the property under management. This service ensures investors that their properties are looked after with the utmost service rendered.
First Dubai Property & Facility Management is reputable to provide a safe, physical working environment through preventive, daily and emergency maintenance, guarding and housekeeping services. Property & Facility management, a specialist in total project management, plan, implement and manage the maintenance operations for facilities and renovates enduring facilities. Property & Facility management is offering a customized service based on client's needs with tactical recommendations and future facility strategies. Its experience includes business management, information technology, real estate leasing, engineering and much about the quality of life aspects in the work environment. Technical Services offered include supervising and following up maintenance of Civil, Mechanical and Electrical works to sustain the operational conditions of the facility.
Maintenance & Operation: Property & Facility Management will assure a proper operation and maintenance for the facilities equipment and accessories by implementing and assigning a reputed operation and maintenance contractor.
Security Services: Property & Facility Management will provide the required security details for the projects and their belongings, controlling the in and out movement of the people and vehicles on day-to-day basis, and reporting any kind of accident or any abnormal action that may happen inside the facility.
Guarding Services: Property & Facility Management will assure a high level of security through specialized safety and security provider that have all the necessary infrastructure, resources, expertise and abilities to guard secure and insure the protection of the facility individuals, property and assets in an entirely professional manner, meeting with the highest international standards of security.
Cleaning Services: Assuring the proper cleaning services for the facility, Property & Facility Management will appoint a cleaning contractor to carry out the housekeeping as per international standards. A comprehensive schedule will be provided for the cleaning with tasks to be attended on a daily, weekly & monthly basis. Property & Facility Management will assure the implementation of high quality cleaning service (Cleaners, supervisors, materials & equipments) to maintain the facility in a very clean and tidy condition.
Pest Control Services: Property & Facility Management will provide, put in place and manage appropriate processes and procedures that will provide an effective response to pest and vermin infestation, and, in the event of infestation, provide put in place and manage appropriate professional pest control regimes.
Call Center:First Dubai Property & Facility management invested in the latest high-tech contact centers and call centers, which are defined as places where consumers are served through the reception of a large volume of inquiries, or through the calling out or transmission of sales, depending on the function of the contact center in question as both small and large companies are realizing the benefits of having Call Centers. Typically, a call center has the ability to handle a considerable volume of calls at the same time, to screen calls and forward those to someone qualified to handle them, and to log calls.
The Property & Facility management at First Dubai is expertise in offering a call center, equipped with the right call center software with the following essential benefits that include: enhancing customer relation, improving efficiency, minimizing expenses, displaying statistics, and better office communication handling.
Customer Service: Because First Dubai Property & Facility management are acquainted with the significance of the customer service for every company, they offer a very superior and professional customer service qualifications. Property & Facility management always make sure that customer service representatives handle their job with care and professionalism in order for any company to be perceived as a top quality business.. The benefits of properly training your representatives in the art of customer service will be worth the time involved.
Collection of Rent: First Dubai Property & Facility Management is highly knowledgeable in the process of collection of rent that they can offer in a very professional and precise method with customers and tenants. The team is vastly aware of the strong internal controls for cash collection in order to prevent mishandling problems. The collection team is proficient of collecting the rent on-time and upon the best values.